The website lookacademy.com.au ("Website") is operated by Look Academy Pty Ltd ABN 20054605131 trading as Look Academy ("Look Academy", "we" or "us" or "our" in this document). This privacy policy ("Privacy Policy") applies to individuals or entities that use Look Academy's websites, products and services (collectively, “Services”). In this Privacy Policy, an individual or an entity that uses our Services is referred to as "User", "Users" or "you".
The purpose of the Privacy Policy is to outline how we collect, store, use and transfer personal information through the Services supplied by Look Academy, and what your rights associated with that information are.
In this policy, "Personal Information" means any information stored by Look Academy that could lead to an individual person being identified either directly or indirectly. Examples of Personal Information we collect include (but are not limited to) individual’s name, email address, telephone numbers, street or postal address, date of birth, credit card details (if you are paying online), IP address etc. By registering for Look Academy or using Look Academy's Website or Services you acknowledge and consent to the collection, transfer, storage, processing, disclosure and other uses of your information as outlined in this Privacy Policy.
There are five categories of Personal Information that we collect:
We collect and use your Personal Information to operate our website and deliver our Services to you. We will also use your Personal Information to provide you with sales, technical and account management support, notify you of Look Academy products and important product information.
If you have opted to use Look Academy'’s Services integrated into one or more partner websites or platforms, such as for example e-commerce marketplaces, daily deal websites, directories, review sites, franchise groups etc ("Partner Platform") We are not responsible for the privacy practices of any such Partner Platform. When you transact through a Partner Platform or opt in to be activated on a Partner Platform through Look Academy, you should familiarise yourself with the privacy statement of that Partner Platform prior to providing your Personal Information, as this Privacy Policy only applies to Personal Information collected by us or through our Website.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Look Academy terms of use, or as otherwise required by law.
Look Academy displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click targeted ads meet the targeting criteria—for example, men ages 18-24 from a particular geographic area.
We transfer information about you if Look Academy is acquired by or merged with another company. In this event, Look Academy will notify you before information about you is transferred and becomes subject to a different privacy policy.
We also use your Personal Information in the following ways:
For direct marketing purposes, your Personal Information will be added to our database and that of the third party provider of services. The databases may be used for ongoing marketing and educative purposes. The type of marketing and educative activities that we undertake includes forwarding material to you so that you are kept updated in relation to various issues and our services.
If at any time you do not wish to continue receiving this information, we provide an “opt-out” procedure in each communication to you.
Look Academy may work at times with a third party service providers to perform a range of our Services and obligations. Some of our third party service providers may be located outside of Australia.
Some of those third parties may need access to the information we have collected in order to perform our business functions.
Where we share your Personal Information with third-party service providers, they will be contractually bound to use the information only for the purposes of providing the Services or performing the functions required by us and to store the information securely.
All transactions are secured by 128 bit SSL encryption. SSL technology encodes information as it is being sent over the Internet, helping to ensure that the information transmitted remains confidential.
Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
We will take all reasonable actions to secure our Look Academy service including its associated website(s) from unauthorised access. However, we cannot provide any guarantee with respect to the security of your Personal Information and we will not be liable for any breach of security or unintended loss or disclosure of information due to the Website being linked to the Internet.
You have rights to:
If you are not satisfied with how we are processing your Personal Information, you have the right to complain to your local information protection authority. Your local data protection authority will be able to give you more information on how to submit a complaint.
You can request to exercise these rights by emailing our Privacy Officer at privacy@lookacademy.com.au We will process your request within 30 days of receiving your request, accompanied by a relevant proof of identification.
You may be required to have a browser, which allows cookies and other online usage tracking devices to fully access the Website. A cookie is a piece of data stored on your computer tied to information about you. Cookies may be used to track your Internet browsing activities and the websites you have visited.
We may, for statistical, security or quality purposes, use cookies and other online usage tracking tools to perform and improve our Services. Specific uses of your information include but are not limited to record:
You can disable cookies on your web browser, although this may interfere with your use and enjoyment of the Services.
Our Website may contain links to other websites. Please note that we are not responsible for the privacy practices of these sites. When you leave our Website, you should familiarise yourself with the privacy statement of that website prior to providing your Personal Information, as this Privacy Policy only applies to Personal Information collected by us or through our Website.
Our Services are not directed to minors, and you may not use our Services directly if you are under the age of 18. Our services are available to minors as part of group bookings where a parent or guardian has purchased our services and will also be attending. You must also be old enough to consent to the processing of your Personal Data in your country (in some countries we may allow your parent or guardian to do so on your behalf).
If you wish to exercise any of your rights under this Privacy Policy, have any questions, comments or complaints regarding our practices, or if you are of the view that we have not adhered to this Privacy Policy, you may contact our Privacy Officer at privacy@lookacademy.com.au